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What to Expect from a Janitorial Service

Published November 9, 2023 by Green Kleaning Services, LLC

When it comes to maintaining a pristine and disinfected workplace, a janitorial service is often the backbone of a facility's cleanliness and the key to making a positive impression on both visitors and employees.

Although janitorial cleaning has many elements of detail involved it is different than say house cleaning services. House cleaners are specialized at keeping a home clean and deal with the type of details that are not often found in an office or facility.

Understanding what to expect from a janitorial service can ensure the well-being of everyone who steps into your office or house and contribute significantly to your business's success.

mop and bucket

The Extensive Range of Commercial Cleaning Services

A professional janitorial service offers an extensive suite of services designed to address every corner of your commercial or house cleaning needs.

These services, executed by a well-trained team, typically include dusting, managing trash and recycling bins, deep cleaning of floors, and sanitizing high-touch surfaces to promote a healthy environment.

When your office is cleaned and surfaces are disinfected, it not only uplifts the ambiance but also reinforces safety measures.

polished floor

Typical Janitorial Services

Janitorial services encompass a wide range of cleaning tasks. Some of the most common services include:

  1. Sweeping, Mopping, and Buffing Floors: Ensuring that all types of flooring are clean, safe, and visually appealing.

  2. Dusting and Cleaning Surfaces: From desks and cabinets to high-touch areas, keeping surfaces dust-free and sanitized.

  3. Emptying Trash Cans and Recycling Bins: Regular disposal of waste and recyclables.

  4. Cleaning and Disinfecting Restrooms: A critical task for maintaining a healthy environment.

  5. Polishing Furniture and Fixtures: Preserving the condition and appearance of furniture and fixtures.

  6. Cleaning Windows and Doors: Essential for both visibility and impression.

  7. Maintaining Outdoor Areas: This might include tasks like sweeping sidewalks and emptying outdoor trash cans.

Choosing the Right Janitorial Company

With numerous cleaning companies available, selection should be strategic. A reliable janitorial company provides professional cleaning services that encompass everything from regular maintenance to specialized commercial cleaning such as carpet cleaning, stripping and waxing of VCT floors, or deep scrubbing of various floor types such as tile or vinyl flooring.

They should offer different packages tailored to your unique business needs, whether it's weekly cleaning for small offices or comprehensive daily cleanings for larger facilities.

A professional cleaning service with a proven track record, transparent cost structures, and a variety of janitorial services can significantly elevate your business environment.

These professionals should be equipped with quality cleaning supplies and the latest equipment, ensuring that each job contributes to the overall business hours spent in a clean and productive space.

man washing window

What to consider when choosing a professional company

  • Experience and Qualifications: Look for a service with a proven track record in your industry.

  • References and Testimonials: Positive feedback from other businesses can strongly indicate reliability and quality. Look for signals when reading reviews that the company you choose is willing to go the extra mile for you.

  • Insurance: This protects your business in case of accidents or damage during cleaning.

  • Competitive Pricing: While price shouldn’t be the sole factor, it’s important to ensure the service fits your budget.

  • Understanding Your Needs: Choose a service that shows willingness and capability to meet your specific cleaning requirements.

Clear Expectations and Communication

When hiring a cleaning service, be explicit about your cleaning needs and expectations. It's beneficial to discuss the scope of cleaning tasks, from dusting to maintaining gleaming floors, ensuring these services align with your budget and company policies.

Open and clear communication about the frequency of services, be it during or after business hours, is crucial for a seamless experience.

Tips for communicating with your commercial cleaners

  1. Clearly Define Services and Frequency: Make sure your contract specifies what cleaning tasks need to be done and how often.

  2. Provide a Detailed List: This helps prevent any misunderstandings about what is expected.

  3. Discuss Special Requirements: If you have any unique cleaning needs or areas that require special attention, make these known.

  4. Be Open to Suggestions: A professional janitorial service may offer valuable insights or suggestions for maintaining your workspace.

Addressing Dissatisfaction

Even with the most comprehensive janitorial services, there may be times when the cleaning performed does not meet your standards. In such cases, it is important to provide feedback to the janitorial team and allow them time to correct their approach.

Your goal is a consistently well-maintained facility, reflecting on your company's image and ensuring the safety and comfort of your customers and employees.

What to do when you are unsatisfied with the service

  1. Communicate Your Concerns: Give specific feedback about what isn’t meeting your expectations.

  2. Allow for Rectification: Give the service a chance to address and correct the issues.

  3. Consider Alternatives: If problems persist, it may be time to look for a new provider.

Benefits of a Professional Relationship

Developing a relationship with a janitorial service you can trust is integral. A clean office or other commercial space goes beyond mere appearance; it's about creating an environment conducive to productivity, health, and professional excellence.

With the right janitorial team, you can expect your business premises to be welcoming, thus enhancing the well-being of both staff and visitors.

Final Considerations Before Choosing A Cleaning Company

Before finalizing a janitorial service, compare the offerings of different cleaning companies. Look for those that provide a comprehensive range of services, from office to house cleaning, and have positive client testimonials.

Ensure that the janitorial professionals are capable of fulfilling the tasks with attention to detail and that they understand the importance of cleanliness in every aspect of your business.

Whether you focus on dusting, trash management, or ensuring a thoroughly disinfected workplace, the right janitorial service will adapt to your office's needs, contributing to your overall business success.


Janitorial services play a vital role in the maintenance and image and reputation of your business. From daily cleaning to deep cleaning, these services should be tailored to your specific requirements, ensuring that every aspect of your office or facility is immaculate.

Remember, a clean work environment is not just about aesthetics; it's about health, safety, and setting a standard of excellence for all who enter your business premises. At Green Kleaning Services, LLC we are focused having systems in place to maintain consistent service. Reach out to learn more about how we approach janitorial cleaning services in your area.


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