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What To Know Before You Hire A Professional Carpet Cleaning Service

Published June 22, 2023 by Green Kleaning Services, LLC

Rolled up Rugs

Getting Down To The Carpet Fibers

No matter how diligently you vacuum, your carpets will eventually become dirty and stained. And while you could try to clean them yourself, it's often better to leave the job to a professional carpet cleaning service. A deep clean with a professional carpet cleaning company will ensure all the ground in dirt and stains are thoroughly removed.

Hit or Miss Carpet Cleaning Services

Have you ever hired a carpet cleaning company before and been left feeling like you wasted your money? If so, you're certainly not alone. Many people aren't sure what to look for when hiring a carpet cleaner, which often leads to them hiring the wrong person - or company.

This article will outline to know before you hire a professional carpet cleaning service. So, keep reading for more information, whether you're thinking about hiring one for the first time or curious about what goes into the process.

Professional Carpet Cleaner Experience Level

When looking for a carpet cleaner, it's important to consider experience. A company with skilled employees will be able to provide a higher level of service. Cleaning dirty carpets is an art as well as a science, and it takes time to learn the proper techniques.

If you have carpet in your home or office, you want to ensure that it's being cleaned by someone who knows what they're doing. When you call different companies, ask about their experience and qualifications.


If you are hiring residential carpet cleaners, although not always necessary, you could check to see if they are certified by The Institute of Inspection, Cleaning, and Restoration Certification (IICRC). This certification shows that the company has been properly trained in cleaning carpets and that they will use the best methods and products for your particular type of carpet.

Depending on how many years of experience a carpet cleaner has this is a nice to have but not a requirement as it shows that they take continuing education on the proper techniques seriously.

Your Carpet Cleaners And Their Online Reviews

One of the easiest ways to gauge the professionalism of a carpet cleaner is through his online reputation. A quick online search can reveal a lot about a company.

Look at their positive and negative reviews from past customers. This can be a valuable resource when narrowing down your choices, as it can give you insight into the quality of the work and customer service you can expect.

You can learn if the company honors their promotions, or do they quote you a price and then do a bait and switch when they show up. Do they show up on time, or do they cancel or even not show up at all? Did they spend a reasonable amount of time cleaning your carpet or did they come in soak it down and leave?

hand pointing at star review

Compare Cleaning Services For Affordable And Fair Prices

The type of carpet cleaning company will dictate the type of equipment and chemicals used on your carpet.

What might work on commercial carpeting could be too harsh for residential and damage it. Also, the size of the job is a big factor. A small apartment might only need a nominal fee, while a large home or commercial office could be a much bigger job and cost more.

Be sure to compare prices of the work being performed.

Coins stacked up next to small small wooden house

Equipment Used For Carpet And Upholstery Cleaning

A professional carpet cleaning company uses various techniques and equipment. Usually, it's because each job may require different methods whether it is due to convenience or the level of cleaning required.

Hot Water Extraction (HWE)

Hot water extraction, also known as steam cleaning, is a highly effective method used for deep cleaning carpets. This process involves the use of hot water and a cleaning solution that is injected into the carpet fibers under high pressure.

technician carpet cleaning a carpet

The hot water and cleaning solution helps to loosen and dissolve dirt, stains, and allergens trapped within the carpet. After the solution has been applied, a powerful vacuum is used to extract the water, along with the loosened debris, leaving the carpet thoroughly cleaned and refreshed. Steam cleaning not only removes visible dirt and spots but also eliminates bacteria and allergens, making it an excellent choice for maintaining a clean and healthy carpeted environment.

Very Low Moisture (VLM)

Very low moisture carpet cleaning is an alternative method in between traditional steam cleaning and dry carpet cleaning. It utilizes minimal water and a specialized cleaning solution.

This technique is designed to clean carpets efficiently while minimizing drying times. Instead of saturating the carpet with water, very low moisture cleaning involves the application of a small amount of moisture or cleaning solution that is agitated into the carpet fibers.

This solution works to break down dirt and stains, which are then absorbed by absorbent pads or extracted using a low-moisture cleaning machine. The reduced water usage and quicker drying times make very low moisture carpet cleaning ideal for high-traffic areas or situations where minimal disruption is desired, allowing for faster reoccupation of the space.

It is an effective and efficient method that can help maintain the appearance and cleanliness of carpets while minimizing the inconvenience typically associated with traditional wet cleaning methods.

Ask about the pros and cons of each method to see what makes sense.

Safe Cleaning Process and Products For A Healthier Home

It may be important to consider the safety of the products a carpet cleaning service uses, especially if you have young children or pets.

Some carpet cleaning chemicals can be harmful if inhaled or ingested, and others may cause skin irritation. By choosing a carpet cleaning service that uses safe products, or offers eco-friendly options you may prevent any of these issues and maintain peace of mind.

Removing Stains

Before you hire a carpet cleaner, it's important to consider what kind of stain removers they offer for different types of stains. Many will have experience with common stains like pet messes, coffee spills, and muddy footprints.

But if you have more unusual tough stains, it's helpful to ask about their experience and treatment options before booking. That way, you can be sure they'll be able to get the job done right.

Drying Methods

If you're considering hiring a carpet cleaning service, it's important to think about the drying methods they use. Do they suck out as much water as possible from the carpet fibers or just use fans or both? This may be important in order to plan ahead depending on whether there is a time constraint with an event that is planned or other such special occurrences.

Evaluate company policies on satisfaction guarantees

If you're not satisfied with the work, you want to be able to get your money back or have them come back and do the job properly. That's why it's important to ask about their policies in situations where the cleaning wasn't satisfactory.

The best carpet cleaning companies will be upfront about any limitations on what they can and cannot do. For example, some stains are impossible to remove once set, and they may not know if they can remove them until they try.

Hire The Right Company To Keep Your Carpets Clean

If you're in the market for deep cleaning of your carpets, be sure to do some research and ask around to get recommendations the right carpet cleaning service. If you continue to clean your carpets regularly you will want a reliable service willing to come out and take care of your carpet time and time again. Once you have a few names, take the time to read reviews, compare pricing, and ask them questions.

And finally, don't forget to schedule an appointment for a free estimate. We do a great job at keeping carpets clean at fair prices!  At Green Kleaning Services, we offer a wide range of services at competitive prices so that you can find the perfect fit for your needs. Contact us today to get started!


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